Privacy Policy

Introduction

Hektare & Meter Realty Pvt. Ltd. ("Hektare & Meter," "we," "us," or "our") is an independent real estate advisory and RERA-registered channel partner operating across Noida, Greater Noida, the Yamuna Expressway and Gurugram. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, contact us by phone or WhatsApp, submit an enquiry form, or engage us as an advisor.

By using our website or sharing your information with us, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use our website or services.

Information We Collect

We collect information you provide to us directly, information collected automatically when you use our website, and information shared with us by third parties in the course of a transaction.

Information you provide directly

• Full name, phone number and email address submitted through callback, enquiry or "Post Property" forms.
• Property preferences, budget range, configuration and location requirements you share with an advisor.
• Details of a property you wish to sell, rent or list with us, including ownership and title documents you choose to share.
• Any message, note or attachment you include when contacting us via our website, phone, email or WhatsApp.

Information collected automatically

• Device and browser information, IP address, and general location inferred from your IP address.
• Pages visited, listings viewed, search filters used, and time spent on our website.
• Cookies and similar tracking technologies, as described in Section 04.

How We Use It

We use the information we collect to:

• Respond to enquiries and callback requests, and connect you with the right advisor.
• Match your requirements against our active listings and mandates.
• Verify and process a property you have asked us to list, survey or sell.
• Send you relevant updates on listings, market insights or your enquiry, where you have not opted out.
• Improve our website, listings and search experience.
• Meet our legal, regulatory and RERA compliance obligations.
• Detect and prevent fraud, misuse or unauthorised access to our systems.

Cookies & Tracking

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve performance. These may include session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).

You can control or disable cookies through your browser settings. Disabling cookies may affect some features of our website, such as saved searches or favourited listings.

Sharing With Third Parties

We do not sell your personal information. We may share information in the following circumstances:

• Developers and sellers — when your enquiry relates to a specific project or listing, relevant details may be shared with the developer, seller or landlord so they can respond to your requirement.
• Service providers — third parties who help us operate our website, process enquiry forms, or send communications on our behalf (for example, our form-processing and email delivery providers), under obligations to keep your data confidential.
• Legal and regulatory bodies — where required by law, court order, or to comply with RERA and other applicable regulations.
• Business transfers — in the event of a merger, acquisition or restructuring, information may be transferred as part of that transaction, subject to confidentiality commitments.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including maintaining business and mandate records, meeting legal and regulatory retention requirements, and resolving disputes. Where information is no longer required, we take reasonable steps to delete or anonymise it.

Data Security

We implement reasonable administrative, technical and physical safeguards designed to protect your personal information from unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights & Choices

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to our legal and regulatory retention obligations.
• Opt out of promotional communications at any time by replying "STOP" to any message or contacting us directly.
• Withdraw consent where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please reach out using the details in Section 11.

Children's Privacy

Our website and services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can take appropriate action.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. The "Last updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

• Email: info@hektareandmeter.com
• Phone / WhatsApp: +91 93554 55535
• Office: Assotech Business Cristeraa, 306, 3rd Floor, Tower 1, Sector 135, Noida, Uttar Pradesh 201304